31% of the Dutch consumers are interested in using video/chat options with brands and retailers.
Consumers are increasingly asking for new online communication options with their brand.
New online options contribute to increasing the buying intention.
60% of Dutch consumers are concerned about climate change. Smart Instore limits the number of travel movements.
In order to always strive to deliver the right quality, which matches the wishes of the consumer, every conversation is concluded with an online survey.
Smart Instore is an online platform and not an app. This allows for a quick and flexible start, without long development times.
Buying behaviour is changing. Consuming online starts from the age of 14, of whom almost 80% is online every day. It is important that the online shopping environment offers a social component and entertainment. Smart Instore is the online platform that links physical retail and the online web store. Giving consumers a perfect personal experience with the convenience of online shopping. CONTACTCONTACT
The Smart Instore platform offers consumers the possibility to schedule an appointment both online and in-store. These appointments are immediately confirmed, placed in the agenda and followed up by one of our trained Brand Ambassadors.
New times require a new approach. Consumer buying behaviour is changing, which will only increase the growth in online sales and the demand for direct services. Smart Instore is therefore the extension between retail and online sales.
Smart Instore works with a number of experienced national and international field marketing partners. These partnerships offer the possibility to not only use the platform, but also the physical services such as a Personal Video Shopper or a Live Chat Ambassador.
Every single brand ambassadors receives an extensive product and sales training to provide the best service. Smart Instore has its own studio for the production of (online) content. This full-service option means you can start almost immediately. Curious what we can do for you? Please don’t hesitate to contact us.